Privacy and security
What customer information does Pipnotic retain?
When signing up for any of our memberships, we retain the following inforation:
- What products a customer ordered and when
- Name, e-mail address, and phone number provided by the customer
- Billing (and optionally: shipping) address provided by the customer
- A note about payment method used by the customer
This information, like the rest of our website data, is stored in your website host’s database.
How does Pipnotic collect customer information and take payment at checkout?
We use a PCI Service Provider Level 1 partner for ALL financial transactions, and collect only the information listed above on the Pipnotic website. Nothing else.
Does Pipnotic retain customer credit card information?
No. By design, credit card number and security code are never stored on the Pipnotic website. The payment gateway gives this sensitive information directly to the payment processor. No credit card data enters or passes through the Pipnotic website’s database or file system.We leave this up to Stripe to meet the burdensome and expensive security standards required for storing customers’ credit card numbers.
Does Pipnotic use a SSL certificate?
Yes. All communication sent between visitors’ browsers and the Pipnotic website is sent via an encrypted tunnel using the SSL protocol. For additional information about SSL/HTTPS, please visit the the following: https://en.wikipedia.org/wiki/HTTPS
Is the Pipnotic site PCI compliant?
We do not store any credit card information on our severs so we don’t have to be.
Is the Pipnotic site GDPR compliant?
Yes. The GDPR is a European privacy regulation. It ensures the careful processing of personal data by businesses and organisations. For instance, you must have a good reason to process personal data. And you are not allowed to gather and use more data than is absolutely necessary. These rules apply across the EU/EEA. GDPR stands for General Data Protection Regulation, but in the Netherlands, the GDPR is referred to as the AVG or Algemene Verordening Gegevensbescherming. The GDPR came into force on 25 May 2018. The GDPR is a set of rules that helps to better protect everybody’s right to privacy. The GDPR forces entrepreneurs to handle personal data carefully, whether they be the data of clients, personnel or others. Businesses must be able to prove they abide by the GDPR.
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
What types of cookies we use
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely. Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement. Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well. Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms. Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences?
Questions and Feedback
If you have more questions, you can always get in touch with us via one of the many contact forms on our website!